Refund Policy

Tourista Vacations LLP
Your Trusted Travel Partner – Creating Experiences, Connecting Destinations

At Tourista Vacations LLP, we are committed to providing reliable travel services and memorable experiences to our customers. This Refund Policy explains the terms related to payments, cancellations, and refunds for travel bookings, tour packages, and related services.

1. General Refund Policy

All payments made towards travel bookings, tour packages, hotel reservations, transportation, flights, and other travel services are subject to the cancellation and refund policies of Tourista Vacations LLP and respective service providers.

Refund eligibility depends on the cancellation terms applicable to the specific booking.

2. Advance Payment & Booking Confirmation

• Advance payment is required to confirm travel bookings and reserve services.
• Advance payments may be non-refundable depending on supplier policies, including hotels, airlines, transport providers, and activity partners.
• Booking confirmation will be provided only after receipt of the required payment.

3. Cancellation & Refunds

• Customers requesting cancellation must inform Tourista Vacations LLP in writing.
• Cancellation charges will apply based on the cancellation policy of the booked services.
• Refunds, if applicable, will be processed after deducting applicable cancellation charges, service fees, and non-refundable amounts.
• No refund will be provided for unused services, missed departures, flight delays caused by the customer, or voluntary changes during the trip.

4. Flight, Hotel & Third-Party Services

Bookings involving third-party providers such as:

• Airlines
• Hotels and resorts
• Transportation providers
• Travel insurance companies
• Visa processing services
• Activity and sightseeing providers

are subject to their respective cancellation and refund policies.

Tourista Vacations LLP shall not be responsible for refunds denied by third-party service providers.

5. Customized Tour Packages

• Customized travel packages are planned according to customer requirements and may involve advance reservations with multiple suppliers.
• Cancellation charges may apply once bookings have been confirmed.
• Any non-refundable amount paid to suppliers will be deducted from the refund amount.

6. No-Show Policy

If a customer fails to arrive for a scheduled service, tour, hotel check-in, flight, or activity without prior notice, it will be treated as a no-show.

No refund will be provided for no-show bookings unless permitted by the respective service provider.

7. Refund Processing Time

Approved refunds will be processed after verification and confirmation from the concerned service providers.

The refund timeline may vary depending on banks, payment gateways, airlines, hotels, or other third parties.

8. Duplicate Payments

In case of accidental duplicate payment, Tourista Vacations LLP will verify the transaction details and process the refund of the duplicate amount within a reasonable timeframe.

9. Exceptional Circumstances

Refund requests arising due to unforeseen circumstances such as natural disasters, government restrictions, medical emergencies, or other exceptional situations will be reviewed on a case-by-case basis.

Any refund approval will be subject to applicable supplier policies and the decision of Tourista Vacations LLP management.

10. Policy Updates

Tourista Vacations LLP reserves the right to update or modify this Refund Policy whenever required. Updated policies will be communicated through official channels.

Tourista Vacations LLP
Committed to providing trusted travel services and exceptional customer experiences.