Privacy Policy

Tourista Vacations LLP
Your Trusted Travel Partner – Creating Experiences, Connecting Destinations

At Tourista Vacations LLP, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard customer information shared with us while providing travel services, including tour packages, hotel bookings, transportation, flight assistance, and other travel-related services.

1. Information We Collect

We may collect the following information when you interact with us or book our services:

Personal Information

Full Name
Email Address
Phone Number
Address
Date of Birth (where required for travel arrangements)
Passport and visa details (for international travel)
Identification documents required for bookings

Travel Information

Travel preferences and requirements
Booking details
Tour itinerary information
Hotel, flight, and transportation details
Special requests related to travel arrangements

Payment Information

Billing details
Transaction records
Payment confirmation details

Technical Information

IP Address
Browser and device information
Website usage data
Communication and service interaction records

2. How We Use Your Information

We use the collected information to:

Process and manage travel bookings
Arrange flights, hotels, transportation, and travel services
Customize travel experiences according to customer requirements
Communicate booking updates, offers, and important notifications
Provide customer support and assistance
Process payments and maintain transaction records
Improve our services and customer experience
Comply with legal and regulatory requirements

3. Data Security

Tourista Vacations LLP takes reasonable technical and organizational measures to protect customer information from unauthorized access, misuse, loss, or disclosure.

While we take appropriate precautions, no digital platform can guarantee complete security of information.

4. Data Sharing

Tourista Vacations LLP does not sell, rent, or trade customer personal information.

We may share necessary information only with:

Airlines, hotels, transport providers, and travel partners required to complete bookings
Visa processing agencies or service providers when required
Authorized payment service providers
Government authorities or legal agencies when required by law
Service providers assisting us in delivering travel services

5. Third-Party Services

Our travel services may involve third-party providers such as:

Airlines
Hotels and resorts
Transportation providers
Payment gateways
Travel insurance providers
Visa and documentation service providers

These third parties follow their own privacy policies, and Tourista Vacations LLP is not responsible for their individual privacy practices.

6. Data Retention

We retain customer information only for as long as necessary to:

Complete travel arrangements
Maintain booking records
Provide customer support
Meet legal and accounting requirements
Resolve disputes and enforce agreements

7. Customer Responsibilities

Customers are responsible for:

Providing accurate and updated personal information
Ensuring the validity of travel documents such as passports and visas
Providing necessary consent for sharing information required for travel arrangements
Keeping account and communication details secure

8. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve website functionality, understand visitor preferences, analyze website performance, and enhance user experience.

Users may manage cookie preferences through their browser settings.

9. Your Rights

Subject to applicable laws, customers may request:

Access to their personal information
Correction of inaccurate details
Information regarding the use of their data
Deletion of personal information where legally permitted

10. Changes to This Privacy Policy

Tourista Vacations LLP reserves the right to update or modify this Privacy Policy from time to time. Any changes will be published through official communication channels.

Tourista Vacations LLP
Committed to protecting your privacy and delivering safe, reliable, and memorable travel experiences.